Website development mistakes to avoid

Hyperlink contact number

When a href=tel tag is applied to a contact number on the website, a link will be enabled to make a call. Clicking on the link will take mobile users to the dial pad on their device to make a call. While this option is effective for mobile devices the same is not true for the other devices.

On desktop devices it takes user to the apps like Skype. If the user is not logged into Skype, it will take user to the login section, browser also closes the page in which the link was added and takes user to the apps that are installed on desktop. There wont be any option for the user to go back to the website. User may or may not make a call from desktop device. This may create poor user experience resulting in user existing the website.

Solution:

Add target blank to the link and let the browser open the link in a new tab keeping the actual page open for user come back if needed.

Mail to hyperlink:

The above mentioned issue applies to mail to hyperlink. Open this link in a new tab will keep the actual page in the browser. Mail to links on desktop will take time to load. This helps user to visit the website while a new email thread is loading.

Default emails in themes:

When you develop website using themes, do not forget to replace default email like support@example.com with the actual email address.